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Client Portal Announcement
Updated over a week ago

A Client Portal Announcement is a way to leave a note on your Client Portal that all clients can see when they log in. Your can choose to add an announcement to the Client Portal and to the client's login screen.

For example, you might want to tell your clients to let you know if they open a new bank or credit card account, or you may want to give them a heads up if they should expect delays.


Setting up Client Portal Announcements

Announcements are a practice-level setting. To enable an announcement:

  1. Go to Practice Settings (⚙️ icon)

  2. Click Client Portal

  3. Click Client Portal Announcement

  4. Check 'Turn on Announcement'

To add a note, type your message in the text field and click 'save.'

(Right-click to enlarge)

What Announcements look like

Sticky note client portal view

Adding an announcement to your Client Portal Login Screen

You can customize an announcement that your clients will see when logging into the portal. This could be a welcome message or a reminder about an important deadline.

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