Close Statuses let your team assign a status to each client’s close, helping to maintain a clear, high-level view of progress and ownership throughout the month-end close process.
For example, use Close Statuses as part of your handoff workflow, allowing QC managers to easily filter and review closes marked as “Ready for Manager Review."
Customizing close statuses
To customize your close statuses:
Go to Practice Settings (⚙️ icon)
Click Practice Management
Click the Workflows tab
Under Monthly close settings, choose "Close status options"
Close status notifications
Set up optional custom email notifications to automatically alert team members when a close status changes.
In your Close Status Settings, assign a specific person or role to each status — they’ll receive an email notification whenever a close moves into that status.
For example, if a close is moved to “Ready for Manager Review,” the assigned Reviewer will be notified.
💡 Users won’t receive notifications if they were the ones who updated the close status themselves.
Close status reasons
Close Status Reasons allows the team to add more context to your client’s close process. For example, if you use a status like “Stuck,” you can assign a specific reason to track what’s causing delays in the close.
Example
Moving to "In Progress" prompts the user to choose one of two close status reasons
Editing reasons
Go to Practice Settings (⚙️ icon)
Click Practice Management
Click Workflow
Click Close Status Options
Click on the Edit button in the desired cell
